Transfers
Broken or expired links
Share the link URL and what you see on the page. We can help you understand whether the send window closed or the other side never connected.
Contact
Talk to the XtremeShare team
Questions about a transfer, a broken link, or how browser-based P2P sharing fits your workflow? Write to us — we read every message.
- Office
- XtremeShare Inc.
548 Market Street, Suite 2850
San Francisco, CA 94104
United States - Support hours
- Monday–Friday, 9:00 AM – 6:00 PM PT
Typical reply within one business day
Prefer self-serve answers first? See the FAQ or read how we handle data on the Privacy page.
Location
San Francisco office
Downtown Market Street — near Montgomery Station. Mail and packages can be sent to the suite address above.
Open in Google Maps
What to write about
We can help with these
Include as much detail as you can — link, browser, and what you expected to happen. That usually gets you a faster answer.
Product
How P2P sending works
Questions about keeping the tab open, resume from a paused download, or whether we store your files. Short answer: transfer is browser-based and direct.
Business
Teams and workflows
Video production, legal handoffs, SaaS security reviews, and other private business file sharing — tell us what you need and we will point you the right way.